Please read these terms carefully before booking with Kadam Tours & Travels Hubli. They outline your rights and our obligations.
Welcome to Kadam Tours & Travels Hubli. These Terms & Conditions ("Terms") govern your use of our website and services, including tour packages, cab rentals, bus bookings, hotel reservations, and other travel-related services.
By booking any service with us — whether via phone, WhatsApp, email, or our website — you acknowledge that you have read, understood, and agree to be bound by these Terms.
By accessing our website at kadamtoursandtravelshubli.com or engaging our services in any manner, you confirm that:
If you do not agree with any part of these Terms, please do not use our services.
You can book our services through the following channels:
A booking is considered confirmed only when:
Verbal discussions or enquiries do not constitute a confirmed booking.
Standard Booking Advance: 30% of the total package cost is required to confirm a tour booking. For cab and bus rentals, a smaller advance may apply. The exact amount will be communicated at the time of booking.
For short-notice bookings (within 7 days of travel), full payment may be required upfront.
Failure to make payments as per the schedule may result in cancellation of your booking, with applicable cancellation charges.
Cancellations must be communicated to us in writing via WhatsApp, email, or in person. The cancellation date is considered as the date we receive your written cancellation request.
| Cancellation Timing | Cancellation Charge |
|---|---|
| More than 30 days before departure | 10% of package cost |
| 15–30 days before departure | 25% of package cost |
| 7–14 days before departure | 50% of package cost |
| Less than 7 days before departure | 75% of package cost |
| No-show or cancellation on departure day | 100% of package cost |
In rare cases, we may need to cancel a booking due to reasons like:
In such cases, you will receive a full refund or the option to reschedule to a future date — your choice.
Refunds will be processed to the original payment method used for booking. If the original method is unavailable, we'll refund via bank transfer (NEFT) to your registered bank account.
Please Note: Certain costs are non-refundable regardless of when you cancel:
Flight tickets, train tickets, visa fees, travel insurance premiums, and hotel bookings made under non-refundable rates are non-refundable once confirmed. These amounts will be deducted from your refund even if you cancel well in advance.
For partial cancellations (e.g., one member from a group dropping out), refunds will be calculated based on the per-person package cost, less applicable cancellation charges and any non-refundable components.
Important: No refund will be provided for unutilized services, including:
Requests to change travel dates or destinations are subject to availability and may attract additional charges. Changes made:
Passenger name changes are permitted up to 7 days before departure, subject to airline/hotel policies and a small administrative fee.
If you wish to extend your trip while it's ongoing, please inform your tour manager. Extension charges depend on availability and will be quoted at that time.
As a traveler, you agree to:
For various bookings, you may need to provide:
Important: While we assist with visa applications and travel documentation, final responsibility for obtaining valid documents rests with you. We are not liable for denied visas, entry refusals, or delays caused by incomplete documentation.
To ensure a pleasant experience for everyone, we expect all travelers to:
We reserve the right to remove any traveler from a tour without refund for behavior that disrupts the group's safety or enjoyment.
We act as a facilitator for travel arrangements and are responsible for providing the services as described in your confirmed itinerary. We are committed to delivering the promised experience with professionalism and care.
Kadam Tours & Travels Hubli shall not be held liable for:
Our maximum liability in any claim shall not exceed the total amount paid by you for the specific booking giving rise to the claim.
We shall not be liable for any failure or delay in performing our obligations caused by events beyond our reasonable control ("Force Majeure Events"), including but not limited to:
In case of Force Majeure events, we will work with you to reschedule or provide appropriate refunds, subject to third-party policies.
We strongly recommend that all travelers purchase comprehensive travel insurance covering:
We can assist you in obtaining travel insurance, but the purchase and adequacy of coverage are your responsibility.
We strive for 100% customer satisfaction. If you have any complaint or grievance, please follow this process:
Our Promise: Every complaint is taken seriously. We treat each one as an opportunity to improve and serve you better.
All content on our website — including text, images, logos, graphics, videos, and design — is the property of Kadam Tours & Travels Hubli or its licensors. This content is protected by copyright and trademark laws.
You may not:
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or in connection with these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Hubballi, Karnataka.
We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to our website. Material changes will be communicated via:
Your continued use of our services after changes are posted constitutes your acceptance of the updated Terms.
If you have any questions about these Terms & Conditions or your booking, please contact us:
Our team is available 24/7 to help with any questions or concerns.